Here you find answers to the most frequently asked questions. Should yours not be answered here please do not hesitate to contact us.
Can I cancel on short notice?
Unfortunately, that’s not possible because we reserve our arenas and staff specifically for you. Please see our Terms and Conditions.
How many people can play at the same time?
VR Shooters: up to 8 people VR Escape Rooms: up to 6 people VR Cube: up to 4 people
For larger groups, players take turns – watching is also part of the fun!
Do we have to choose the game in advance?
For VR Cube and VR Escape Room games, you can choose on site. For VR Shooters, you need to choose in advance only if another group books the same time slot. If you’re alone in the slot (which is usually the case), you can choose freely on site.
Will we play with other groups?
Only with VR Shooters it’s possible – but rare – to be matched with another group if you book for less than 8 players. In VR Cube and VR Escape Rooms, you always play privately with your own group.
I wear glasses. Is that a problem?
No. As long as your glasses aren’t oversized, you can wear them comfortably under the headset. Nearsighted players should keep them on; farsighted players usually don’t need them.
Do I need to book in advance?
If you want to be sure you can play, we recommend a reservation. But you’re also welcome to drop by spontaneously – maybe a slot is still free!
How much time should I plan for my visit?
If you just come to play, about 45 minutes is enough. Most guests stay for 1.5–2 hours to watch, grab a drink, and hang out.
Can I play under the influence of alcohol?
One drink is okay – but for safety reasons, we can’t let you play if you’re heavily intoxicated.
Can pregnant women play?
VR Shooters are quite intense, so we usually advise against them. In the VR Cube category, there are calm and suitable games for pregnant guests.
What is the minimum age?
In Zurich, the minimum age is 12. In Winterthur and Basel, we also offer options for kids from age 8.
Do we play against each other?
Most games are team-based. But we also have competitive games where you split into two groups.
Can people in wheelchairs play?
VR Shooters unfortunately aren’t accessible for wheelchairs. But the VR Cube category includes suitable games. Please contact us in advance and we’ll do our best to accommodate you.
Can VR make me feel sick?
Thanks to our modern technology, motion sickness is extremely rare. If you ever feel unwell, just take off the headset – no problem!